Service Integration Team Leader, Clerk Grade 7/8

Service Integration Team Leader, Clerk Grade 7/8

Tamworth Correctional Centre – Ongoing role

Broken Hill Correctional Centre – temporary up to 12 months

Corrective Services NSW

• Inclusive Team Environment and Culture
• Salary of $106,025 - $117,363 pa plus superannuation and leave loading.
• Existing Ongoing Opportunity/s and Talent Pool for future opportunities within our Correctional Centres.

Your role

The Service Integration Team Leader (SITL) is a new role that has been created as part of the Custody-based Services and Program Redesign. The role reports directly to the standalone Manager of Security (MOS) of the correctional centre and is a key member of the centre’s leadership team.  The role leads a multidisciplinary team that includes Classification and Placement, Case Management, Psychology and Services and Programs staff, in accordance with CSNSW strategic priorities and performance targets.

What you’ll do

• Work and collaborate with officers in charge of the correctional centre and key stakeholders in Security & Custody, Community Industry & Capacity and Strategy & Governance to efficiently integrate policy, practice and functions to facilitate effective delivery of offender services in the correctional setting.
• Represent and advocate for the delivery of a range of professional services and disciplines as a member of the Correctional Centre leadership team.
• Provide consultation and guidance to custodial management and other staff in a less complex, low-volume setting, regarding the rehabilitation/reintegration needs of people in custody.
• Manage direct reports and their teams in the delivery of professional and timely services that meet or exceed target Key Performance Indicators and the priorities set out in case management plans.
• Provide guidance and coordinate teams in their provision of rehabilitation and reintegration functions to maximise the delivery of focused services and ensure that people in custody have realistic opportunities to achieve the goals set in case management plans.
• Develop local business continuity plans to mitigate service disruption and manage their deployment to meet service continuity expectations and performance metrics.
• Provide direction and guidance of local assessment, case planning, programs and services, case management, classification and placement, including case plan currency, relevance and implementation, consistent with Strategy & Governance Practice and Standards.
• Develop local procedures and creative solutions to address local issues.
• Prepare and review less complex briefing papers, submissions, discussion papers, responses to information requests and reports regarding program targets, services and operations.
• In conjunction with local management, identify and manage risks and manage small projects that focus on high performing teams, good governance, improving outcomes and value for money.
• Role model a ‘one team’ approach and foster a physically and psychologically safe workplace and a safe environment for all.

What we’re looking for

• Experience in coordinating interdisciplinary teams to achieve performance outcomes.
• Knowledge of behavioural change theory and practice
• Commitment to implementing reforms and initiatives that deliver the key priorities set out in the Towards 2030 Strategic Plan
• Sound problem solving, communication and people management skills.
• Capability to create a collaborative work environment where the rehabilitative needs of the person in custody are at the centre of the team’s work.
• Current Drivers licence and willingness to drive a departmental vehicle to perform the role, including overnight travel.

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close: Sunday 19 May 2024 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Julian Andersen at julian.andersen@dcj.nsw.gov.au or call 0472 879 292.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Mayur Kaushik on 0467 174 016 or via mayur.kaushik@dcj.nsw.gov.au        

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.